We’ve teamed up with Paymentsense to allow you to process Credit and Debit card payments with a card machine, directly from ClinicOffice.
This is an ideal solution for “customer present” transactions i.e. when most of your payments are taken at your clinic with the customer in front of you.
If the majority of your payments are taken over the phone or internet, then a better option might be the Paymentsense ECOM/MOTO account.
Paymentsense integration is offered as a standard feature in ClinicOffice, so there are no additional charges from us.
Rather than offering static prices, Paymentsense will always offer the best prices they can for each client, based on the size of your business and the amount of trade that you will be putting through the card machine. Furthermore, they offer to pay up to £3,000 towards any cancellation fees you may be charged by your current provider for switching to them.
PLEASE NOTE: These prices are based on a small business with low card throughput, hence these are the highest prices that a ClinicOffice customer would pay. Paymentsense prices are flexible and the more business you put through the card machine, the lower their prices will be.
| £ Paymentsense | |
|---|---|
| Setup Fee | None |
| Monthly Cost | from £15 (Rental of physical card machine) |
| Debit Card Fee | 0.5% of transaction value +3.85p |
| Credit Card Fee | 1.0% of transaction value +3.85p |
| American Express | 1.9% of transaction value +3.85p |
| Corporate Cards | 1.99% of transaction value +3.85p |
Q. I already have a Worldpay (or Cardsave) account which I use with ClinicOffice - should I switch?
It’s entirely up to you. If you want to use a physical card machine at your clinic, then yes it would be a good idea to contact Paymentsense to ask about switching over. Remember, they offer to beat your existing rates anyway, plus they will cover (up to £3000) any fees you would pay your current provider to switch.
Please note that although Paymentsense is now our recommended payment provider for use with ClinicOffice, we will still continue to support both Online Worldpay and Cardsave integrations.
Q. Do I need to be PCI DSS Compliant to take card payments?
Good question… and a difficult one to answer since PCI DSS is such a difficult and complex topic.
Fortunately, Paymentsense have got you covered. When you sign up for a Payment sense account they will also enrol you in their PCI DSS compliance scheme which attests to you being PCI DSS compliant. There is a monthly charge of approximately £5, but it’s a “necessary evil” for all merchants who process card transactions.
Please fill out the form below (or contact us) to let us know you’re interested. We’ll then get someone from Paymentsense to contact you to have a chat about your options. That way, Paymentsense will know you’re a ClinicOffice user and will better understand your needs, plus we can assist with the ClinicOffice integration. Once you have your Paymentsense account, please follow these instructions.
PLEASE NOTE: If you want to contact Paymentsense directly yourself of course you’re free to do so, but PLEASE make sure you tell them you are using ClinicOffice and wish to integrate their system with ours. They have several different gateways and if you get the wrong one, the integration won’t work!
If you have any questions about Paymentsense integration or if you need any assistance with the above, please give our friendly sales team a call on 01205 205500 and we’ll be happy to assist you.
Click here for other ways to contact us.