#38592
William
Keymaster

Hi Activelife

Thanks for bringing this to our attention. It certainly is unusual the issue you are experiencing. I understand what you mean when you say that this is definitely not PC/user-specific but is there a common anti-virus product that is installed on all the machines? The reason why I ask is that it is not unusual for a clinic to have a common AV installed on all machines. If there is then we can test ClinicOffice with this anti-virus product and see if we can reproduce the issue and look for a solution.

Also, when you mention that it does not let you log off is it every single time? For example, if you log in to ClinicOffice and click to log off immediately, before doing anything else, does it allow you then to log off?

Look forward to hearing from you.