#38765
Joshua Barrs
Keymaster

Hi coolumchiropractic,

Have you tried connecting the devices through ClinicOffice using the internal IP address or have you only tried the PC name?

If you try the IP and this still doesn’t work, yet you can ping over command prompt, then this indicates a firewall issue preventing traffic from reaching your main PC. It could be 3rd party anti virus that’s interfering, or a Windows/Network firewall configuration issue.

Please try disabling all internal firewalls to see if this resolves the problem.