Joshua Barrs

Hi Brad,

The error message that you have attached means that something on your computer is directly interfering with the ClinicOffice database service.

As I’m sure you would agree – both in this case and with the performance issues – if ClinicOffice were to blame, then we would be receiving hundreds of support calls each day.

We are still willing to help, but because the problem is specific to your set up, indicating the extreme likelyhood that it relates to a piece of hardware or software running on that particular PC, for us to offer further support other than the suggestions already on this forum would require a direct connection to your server computer.

Unfortunately you have chosen not to take out any support with us, so whilst we would still be happy to help, you would need to pay a one-off support fee for that, or consider joining the Support Plan.