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    We are running the Clinic Office XP software and are wishing to clear old staff members from the database. When a staff member is selected for deletion there is a notification that “This person is involved in financial transactions and cannot be deleted”.

    Can you explain whether this is something we can avoid or if it is a built in feature of the software?

    Kind Regards,
    The Faringdon Clinic



    Thanks for the email. In ClinicOffice XP the best solution is rather than to delete the staff member is to un-tick the option “This staff member is a Practitioner” under the Staff tab and set their access rights to “This user has NO access to ClinicOffice XP” under the Access tab. This way the staff member will no longer appear in the diary and would not be able to login to the database either. So in effect the record becomes inactive but is still there for past record sake.

    Hope this helps.

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