Invoiced items & Service "Split invoices"

[clinicoffice_user]

Hi, On running a report to show invoiced items & services, “split” invoices now appear where they haven’t previously. For eg: if i create an invoice to an insurance company, this invoice will show in that months invoice report. However, if for some reason it transpires that the patient is liable to pay this invoice, then at a later date this invoice will be “Split” across to the patients account. This invoice is not new, it already exists on the system it has just been reassigned to another account, but now these “split” invoices are appearing in the report like new – so my figures are showing this invoice in two sets of totals. Please can you explain how I can eliminate these from invoice reports to show true totals. Thanks

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