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  • #31614


    In our clinic we have lots of different surgeries at the same time and is sometimes very busy……is there an option for the receptionist to check in a patient – then there is some sort of sign in the surgery to let them know the next patient has arrived. At the moment our receptionist is sending instant messages which isn’t always possible because of time. Just a case of clicking a button would be much quicker!

    Many Thanks


    Hi medcare,

    You can setup an automatic message to be sent to the practitioner when the reception changes the appointment status.

    To do this, you need to go to the VIEW menu, then TYPES & CATEGORIES. Then go to the APPOINTMENT STATUSES tab and you will see a column in there called SEND MESSAGE. You can tick that on the ARRIVED status for example.

    So when the receptionist changes the appointment status to ARRIVED by right clicking the Appointment, the practitioner will receive a message.

    Hope this helps!

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