ClinicOffice Overview

ClinicOffice Overview

We’re proud to introduce ClinicOffice  – the latest generation of our popular Practice Management software for Microsoft Windows.

ClinicOffice v6 has been built on the solid foundation of the ClinicOffice v5 (COv5) code-base, making the very latest version of ClinicOffice more of an “evolution” rather than a “revolution”.

As always, we’ve listened intently to the feedback from our customers in order to make ClinicOffice the best practice management software available!

Would you like to know more? Please feel free to give our friendly sales team a call on 01205 205500.

ClinicOffice Main Features

This is by no means an exhaustive list of features, but it should give you an overview of what ClinicOffice can do…

  • Appointment Diary (with free time search and waiting list facilities)
  • Patient, Contact and Staff Databases (all with customisable fields)
  • Fully Customisable On-Screen Editors
  • KPI Dashboard Reporting Tools
  • Internal Messaging System for improved staff communications
  • Task Management (allows you to create and assign tasks to various staff members and track progress)
  • Record Flagging (attach flags and/or alerts to patients, contacts, invoices, payments and all record types)
  • SMS Text Messaging to Patients, Contacts & Staff
  • Today’s Clinic screen (a daily overview of the activity at your clinic)
  • Patient Contact Centre (send SMS Text messages, emails, reminders, follow-up letters, DNA letters etc.)
  • Invoicing, Payments and Account Tracking
  • Clinical Cases and Session Notes (with customisable fields)
  • Full Clinical History (Cases, Sessions, Forms, Visual Notes, Images & Docs)
  • Multi-Clinic Support (multiple clinics managed in a single database)
  • Advanced Reporting Engine with CHARTING capabilities
  • Integrated Word Processor (uses RTF documents, compatible with MS Word)
  • Design your own Advanced Clinical Forms with different field types and unlimited fields
  • Store Documents / Images / XRAYs (etc.) to patient records
  • Stock Control
  • Barcode scanning system
  • Visual Notes for enhanced note taking
  • Outlook Diary Synchronisation
  • Scripting Engine (extensive customisation of ClinicOffice)
  • Full Email Client for tight integration to Patients records
  • Patient Portal
  • Network Ready (can be run over your network so that multiple users can access your database simultaneously)
  • 100% Terminal Services & Citrix compatible (to run over the internet)
  • Integrated Backup and Restore facilities
  • …and lots more!!!

New Features in COv6 (over COv5)

This is a list of the NEW features introduced in ClinicOffice v6 since version v5. For a complete feature list, please scroll down this page.

The new dashboard in ClinicOffice allows you to see key information at a glance, such as patient retention information, or practitioner performance.

ClinicOffice now allows you to create quotes for services. These can be sent to patients via templates in the same way that invoices or payment receipts can. You can then convert a quote into an invoice.

The icons and different screens in the latest version have been improved to give more of a modern and familiar look and feel.

ClinicOffice now has the ability to store all documents and attachments in the database within a connected Dropbox account. This is useful for keeping your database and backup size low and therefore more efficient, rather than backing up multiple versions of unchanged documents all the time.

Yet another security feature, in the form of 2 factor authentication. This can be configured in a few different ways, and utilises an authentication app or SMS message

ClinicOffice now has configurable appointment captions. This means you can choose what information you’d like to see on a caption instead of just having the pre-defined appointment date, time, type & patient etc. You can now choose from options such as appointment notes, or patient contact information for example.
We now also have an API that can be used to integrate with 3rd party applications. This is only available on our hosted platform, but it allows access to all the main database tables which should mean you can integrate with pretty much anything.

A new powerful AI engine that assist with performing various tasks in ClinicOffice, including Natural Language Searches, and soon to perform Real Time Dictation and Transcription for your medical notes.

A new barcode scanning system that allows you to create or scan an existing barcode and assign it to an item. The program supports all one-dimensional (1D) barcode standards and can work with any 1D scanner so long as it is compatible with Microsoft Windows.

The Patient Portal can be used to share documents between you and your patients. This is a two-way feature, so the patient or the clinic can share documents securely rather than sending via email. The documents are conveniently stored automatically onto the patient’s record.

Headline Features Comparison

Feature

ClinicOffice v5

ClinicOffice v6

A.I. Transcription

Real time voice dictation during consultations.

;

A.I. Natural Language Search

Search for patients based on an A.I. Prompt.

;

A.I. Medical Notes

A.I. sorts notes into relevant fields on custom forms and clinical notes.

;

BookedSolid - A.I. Receptionist

Calls answered automatically & bookings managed by your A.I. receptionist!

;

E-Docs

Digital document management with patients with electronic signature capture.

;

Available separately via a paid add-on

Included with Hosted plans or Online Services package


Patient Portal

Dedicated account area for patients to manage bookings, secure documents & more.

;

Available separately via a paid add-on

Included with Hosted plans or Online Services package


Go-Cardless

Manage recurring payments for memberships and payment

;

KPI Dashboard

Fully customisable dashboard with key visual information.

;

Two-Factor Authentication

For added security, you can enable 2FA on your database. This works via any 2FA mobile app, or SMS.

;

Enhanced Appointment Captions

Customise the information you see when you hover over an appointment, allowing quick access to the specific information you require.

Web Edition

Access your database via a web browser to view your diary, patient information & clinical notes.

;

Available separately via a paid add-on

Included with Hosted plans

Included with Hosted plans or Online Services package


Online Bookings

Online patient registration & bookings with direct integration for your website.

;

Available separately via a paid add-on

Included with Hosted plans or Online Services package


API

Integrate with other applications via the ClinicOffice API.

;

Zoom Integration

Care for your patients via live video consultations.

;

Requires a paid Zoom Account

Requires a paid Zoom Account

Loqate Address Lookup

Perform address lookups right from ClinicOffice. Saving time, and improving accuracy.

;

Requires a Loqate account

Requires a Loqate account

Payment Integration

Direct integration with BLINK payments for taking card payments, over the phone, or online bookings.

;

Go-Cardless Integration

Configure recurring payments from within ClinicOffice for treatment plans, memberships, and more!

;

SMS Reminders

Configure automatic appointment reminders, booking confirmations, recall messages and more.

;

VOiP Telephone Integration

Link your VOiP telephone system with ClinicOffice via RingCentral.

;

Full Email Manager

Manage all of your email accounts directly within ClinicOffice, giving you a tighter integration with patient records and communcation history.

Available separately via a paid add-on or Hosted Edition only

Need More Information?

If you have any questions or require more information, please feel free to give our friendly sales team a call on 01205 205500 and we’ll be happy to assist you.

Click here for other ways to contact us.