It is impossible for us to offer unlimited storage on our cloud platform. Our fair usage policy limits databases to 10GB. Please bear in mind that in addition to the database, we also store several backups and we replicate data across two sites… so for a 10GB database, we will be storing about 50GB of data.
Q. Will I need more than 10GB?
We have customers who have been using ClinicOffice for over a decade whose databases are still well under 1GB, since they store mainly text-based data. Conversely some customers store thousands of high definition images or PDF scans with hundreds of pages, in which case the database size will increase as more and more large files are added.
Q. What happens if I need more than 10GB?
There are a couple of options. ClinicOffice has full Dropbox integration, so all file & document attachments can be moved to your Dropbox account. The files, images and documents will show up exactly as if they were in your database, but they’re stored in (and retrieved from) Dropbox instead. NOTE: with this option, Dropbox will be fully responsible for the security and safety of all file attachments, not us.
The other option is to pay for extra space on our platform, which is £10+vat for each additional 10GB required.
Please feel free to contact us to discuss these options.