ClinicOffice Telehealth

ClinicOffice Telehealth

What is “telehealth”?

Telehealth is the name given to software which allows you to care for your patients via live video consultations.

To make this possible, we’ve integrated ClinicOffice with Zoom – one of the world’s leading video conferencing platforms.

The integration is seamless, easy-to-use and best of all is a standard feature of ClinicOffice, hence there are no additional charges from us.

Telehealth 2

How do I set this up?

Step 1 – Is that you need a paid account/subscription to Zoom. Free Zoom accounts are not compatible with the integration they offer.

Step 2 – You then need to add ClinicOffice to your Zoom account via the Zoom App Marketplace. (If you skip this step, Zoom will not allow a connection to ClinicOffice, so it’s really important!)

To add ClinicOffice as an app within the Zoom App Marketplace, you’ll need to log into your Zoom account via a web browser. Once you’re logged in, on the left options panel, scroll down to Advanced -> App Marketplace. Then type ‘ClinicOffice’ into the search bar from the App Marketplace, select it, and click the Add button. (You may need to click accept or allow to any permission related messages.)

Your Zoom account is now ready to be connected with ClinicOffice.

How does it work?

Simple! Just create an appointment in your diary (exactly as you normally would) then…

  • At the bottom of the Appointment screen, click the CREATE ZOOM MEETING button.
  • A “Create Zoom Meeting” options screen appears so you can set a few options. Once you’re done, click OK.
  • That’s it! Your Zoom meeting has now been scheduled!

Using the Patient Contact Centre you can configure an email or SMS Appointment Reminder to send the patient their “Zoom link”, which allows them to join the meeting on their phone, tablet or computer.

You can view all the set-up steps via the full Zoom integration guide below.

Any Questions?

If you have any questions about our Telehealth integration with Zoom or if you need any more information, please give our friendly sales team a call on 01205 205500 and we’ll be happy to assist you.

Click here for other ways to contact us.