We feel that the best computer software should be backed with a first-rate support service. Our support team have decades of experience, both within the IT industry and with ClinicOffice.
We’ve designed a comprehensive ClinicOffice Support Plan which we highly recommend. There is a very modest monthly fee, but hundreds of our customers agree that it’s well worth the peace of mind it gives them.
It is certainly not compulsory, but even if you decide not to join the Support Plan, we still offer completely FREE support via the ClinicOffice Support Forum.
Here’s what some existing users of ClinicOffice think to our Support team:
“In a short amount of time we’ve been able to learn how to use the system through great training and a fantastic support team on the end of the phone who are always ready-and-willing to help”
“In my many phone-calls to the support team, I have always been dealt with quickly and had any issue resolved. The remote support is a large worry taken away and a friendly team is always there to help”
“We’ve always found the staff, both technical and admin, to be very quick to respond to any queries, helpful and pleasant to deal with. This is one of the few service providers I’ve come across as a manager, where you’re NOT put in a queue for 20 minutes before anyone answers, put on hold when they do answer and then transferred to another department! It’s great to speak with real people who know what they’re doing as soon as the phone is answered, a pleasant and refreshing experience!! I would definitely recommend them, the service is second to none.”