Guides for installing, configuring, transferring, and licensing ClinicOffice.
[This article applies to the ClinicOffice STARTUP and PROFESSIONAL Editions.] If you buy a new computer, you may want to transfer ClinicOffice off your old computer and on to your new computer. (Note: if you want ClinicOffice to be installed on BOTH computers, then you may need to purchase an additional license.) This FAQ explains […]
During the installation process, the ClinicOffice installer asks you for a LOCAL DATA FOLDER. This is the location where ClinicOffice will store settings and information which are specific to this computer. Unless you changed this folder, the default for COv6 is: C:COv6_Data (COv5 and COv4, respectively, for other versions.) If you’re trying to run ClinicOffice […]
If you have quite a lot of computers running local installations of ClinicOffice, it is sometimes best to disable the automatic update checking on each PC (apart from perhaps the Administrator’s computer so that they can be notified when an update is available). Here’s how to disable automatic update checking :- [1] Click the View tab […]
[Please note: This article applies to the ClinicOffice SERVER Edition.] If you buy a new server computer, you may want to transfer your ClinicOffice database off your old server and on to the new one. This knowledge based article shows how to move your ClinicOffice Server from one computer to another. STEP 1 – Backup […]
If you have recently changed your computer hardware, then your unique COMPUTER ID will also change and this will cause ClinicOffice to think it is no longer licensed on your PC. In some cases, this can also happen following a Windows Update. Here’s a more detailed explanation (feel free to ignore this and skip down […]
Note: When ClinicOffice is first installed on a computer, it operates in the 30-day TRIAL mode. After purchasing ClinicOffice, you simply need to activate your license which then ‘unlocks’ the full version. After first running ClinicOffice, you will see the “Product Activation” screen :- From this screen, there are TWO methods of activating your license […]
You can manage your licenses online by clicking the following link :- https://client.pioneersoftware.co.uk This page allows you to enter your registration details (sent to you when you originally purchased ClinicOffice) and then it shows your available ClinicOffice licenses and which computers they are allocated to. It also allows you to RESET a license so that […]
*** This article ONLY applies to the Professional edition of ClinicOffice v5 *** If you have a number of computers networked together then you can share your ClinicOffice database over your network. This article will explain how to do this :- [1] Nominate a Server Computer Firstly, you need to decide which one of your […]
[This article ONLY applies to the Professional edition of ClinicOffice v4] If you have a number of computers networked together then you can share your ClinicOffice database over your network. This article will help you to setup File Sharing for your database on the Windows operating System. [1] Nominate a Server Computer Firstly, you need […]
Please click your button and run PSRemoteSupport.