Patient Portal

Patient Portal

In today’s fast-paced, always-connected world, convenience and accessibility matter more than ever.

With busy lifestyles and information just a click away, patients expect their healthcare providers to be available when they need them.

That’s why our Patient Portal is committed to being responsive, flexible, and accessible — providing access to their account that fits around their schedule, not the other way around.

Your Digital Receptionist

The patient portal is designed to meet the growing demands of modern practices—automating routine reception tasks to enhance efficiency and professionalism at every touchpoint.

  • Effortless Appointment Scheduling
    Let patients book appointments online anytime, with real-time availability.
  • Secure Payment Processing
    Accept payments upfront or with trusted, encrypted payment options.
  • Cancellations
    Seamless cancellation handling to reduce no-shows.
  • On-the-go access
    Empowering patients to connect with their healthcare whenever and wherever they need it, perfectly suited to today’s fast-paced lifestyles.

Patient Focused

Patients can log in to their personal portal with ease—staying informed, in control, and confident in their care.

  • Easily Book Appointments using the appointment booking wizard.
  • View all past, present, and upcoming Appointments.
  • Cancel upcoming appointments based on your Clinic’s policy.
  • Access Finances showing payment history and view current invoices with ease.
  • Make Payments securely via integrated payment providers.
  • Receive important Secure Documents from your Clinic.
  • Upload personal Documents directly to the Clinic.
  • Send and receive Messages with the Clinic securely.
  • Using their Profile update personal contact details quickly and independently.

Requirements and Pricing

ClinicOffice Online Services are only available to customers who are using either:

    • ClinicOffice v6; or
    • ClinicOffice v5 Server Edition with an active Support Plan

ClinicOffice v6 Hosted customers automatically receive one free “web user” as part of their Hosted subscription.
Non-hosted customers (i.e. COv6 Local Install or COv5 Server Edition) can add Online Services to their account for £10+vat per month.

Please see our Price Calculator page for more information.

Any Questions?

If you have any questions about or would like to add the Patient Portal to your ClinicOffice package, please give our friendly sales team a call on 01205 205500 and we’ll be happy to assist you.

Click here for other ways to contact us.