Solutions for common software errors, bugs, crashes, and issues.
ClinicOffice simply uses the “Regional and Language Settings” of your Windows installation, so if you are seeing incorrect currency symbols, then it is your Windows configuration that is incorrect rather than ClinicOffice. Step 1: Open Settings Click the Start menu (Windows icon). Select Settings (gear icon). Step 2: Go to Time & Language In the Settings window, […]
With ClinicOffice v5 Startup and Professional there is a known issue where the file “EDBDatabase.EDBCat” becomes corrupt. This file is stored within your database folder but it DOES NOT store any data, it only contains information about the database structure. When this file “EDBDatabase.EDBCat” corrupts it will throw an error that will say something like “#9999 […]
We recently found that some users have invalid allocation data in their database, usually where a payment or invoice is ‘over-allocated’ e.g. a payment for say £20 is being applied to two invoices (both also £20) hence £40 of the £20 payment is actually allocated (which is obviously incorrect!). This isn’t a critical problem in […]
Please click your button and run PSRemoteSupport.