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Knowledgebase Articles
You are here: Home1 / Knowledgebase2 / Knowledgebase Articles3 / Third-Party & Device Compatibility4 / Fixing High-DPI Scaling Issues

Fixing High-DPI Scaling Issues

Third-Party & Device Compatibility

When using the ClinicOffice hosted version, text may appear very small on high-resolution displays.
The instructions below offer a way to resolve this known issue with Microsoft’s RDP connections.

  • Click on the button below to download the needed files.
ZIP File
  • After the file has downloaded go to your downloads folder.
  • Right Click on the zip file called RemoteApp_Fix_Client.zip and select extract all.
  • Choose your Desktop from the available file locations then click Extract.
  • Navigate to your desktop and run the “Client_Reg_Fix.reg” file.
  • Copy the “mstsc.exe.manifest” file into the folder “C:\Windows\System32”.
    (It should now be sitting alongside the “mstsc.exe” file.)
  • *** REBOOT *** <- IMPORTANT!
Info Info

This will only work on Windows PC’s 

This will require the logged in user to have ADMIN rights

https://pioneersoftware.co.uk/wp-content/uploads/2022/02/logo_material_original_900_crop_all_objects_transparent_350x51-300x44.png 0 0 Pioneer Software https://pioneersoftware.co.uk/wp-content/uploads/2022/02/logo_material_original_900_crop_all_objects_transparent_350x51-300x44.png Pioneer Software2025-09-05 10:48:322025-09-05 15:57:55Fixing High-DPI Scaling Issues

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