The Patient Portal allows for patients to upload documents to their record within ClinicOffice. To do this, you will need to have the Web Edition add-on as part of your package, along with the Documents Module. Step 1 – Enabling The Feature Once the above is in place, you will need to enable the feature. […]
ClinicOffice Tutorial Videos
The link below will take you over to our YouTube Channel where we periodically upload new tutorial videos:
ClinicOffice Hosted Connection Dropping
Please bear in mind that our ClinicOffice Hosted Edition runs on powerful hosted servers in dedicated, always-connected data-centres hosted by IOMART – see here for more information : Iomart – About Us If you’re experiencing disconnections then 99% of the time it is because of a connectivity problem at your site, rather than something in […]
How to share documents with patients online
Through the Online Booking system which is part of the ClinicOffice Web edition you can share documents with your patients. This is useful if you need to share background medical information, exercise sheets or your terms and conditions as a few examples. For more information on the Web Edition, please see ClinicOffice Online Services – […]
How to increase the scaling size of ClinicOffice (Local Install Only)
**This article only applies to the local install version of ClinicOffice on a Windows PC.** (If you are using the Hosted Edition of ClinicOffice, then please give our support team a call and we will assist with the necessary steps to increase the font/scaling size.) The local install version ClinicOffice has been designed to […]
How do I use the ClinicOffice API
Using the ClinicOffice API In June 2023 we launched the much anticipated ClinicOffice API, a RESTful API which allows programmers to integrate ClinicOffice with other applications. Please note: this feature is only available if you are on the Hosted Edition of ClinicOffice. Please follow the steps below to setup the API: STEP 1 – Login […]
Recommended Tablet Specifications (For use with E-Docs)
Tablet Hardware Requirements For E-Docs A common use for our E-Docs feature is within the Clinic waiting room setting, where the Clinic will hand the patient a tablet with a form for them to complete. It is therefore important to select a tablet that meets the hardware requirements to ensure a seamless and enjoyable user […]
How do I allow patients to upload documents?
The Patient Portal allows for patients to upload documents to their record within ClinicOffice. To do this, you will need to have the Web Edition add-on as part of your package, along with the Documents Module. Step 1 – Enabling The Feature Once the above is in place, you will need to enable the feature. […]
How do I setup E-Docs with ClinicOffice?
We’ve prepared a separate E-Docs Guide which is available here. There’s also a page about ClinicOffice E-Docs on our main website here. If you have any further questions, please feel free to post them here.
How do I setup Telehealth Zoom integration with ClinicOffice?
We’ve prepared a separate Zoom Integration Guide which is available here. There’s also a page about ClinicOffice Telehealth on our main website here. If you have any further questions, please feel free to email us.
How do I set up my payment provider in ClinicOffice?
If you have already set up an account with one of the integrated payment providers and would like to use it within ClinicOffice, please follow the steps below: Click the View tab, then select Program Settings. Click the Global Settings tab. Click the Setup Payment Provider link (located at the bottom right of the window). […]