The grids in ClinicOffice are very versatile. You can swap columns around, resize them, apply filtering and so forth. After making all these changes, you will probably want to SAVE the edited grid layout. Here’s how to do this :- After changing the grid layout, click Grid Options which is located to the top right […]
How to turn off all the sounds in ClinicOffice?
You can disable the sounds by adding the “/nosound” parameter to your ClinicOffice shortcut. To add the parameter please do the following: Close down ClinicOffice Right-click on the ClinicOffice shortcut on your desktop (the one which you usually use to launch the program) Click Properties Click in the TARGET box, move the cursor to the […]
How to clear out remembered email addresses
With the ClinicOffice Email Manager, when you start entering an email address, ClinicOffice tries to be helpful by prompting you with a list of emails to pick from. This list is comprised of 2 elements :- [1] Emails which are in your database (i.e. for patients and contacts) [2] Recently used email addresses which you […]
How to turn on/off optional messages that appear?
If a pop-up message doesn’t appear (for example, the message you receive when you have an appointment scheduled outside of regular working hours), then you can switch it back on. Under the View tab click Program Settings. Then under the User Settings tab you have a list of Optional Messages, which you can turn on or […]
How do I save a Grid Layout?
The grids in ClinicOffice are very versatile. You can swap columns around, resize them, apply filtering and so forth. After making all these changes, you will probably want to SAVE the edited grid layout. Here’s how to do this :- After changing the grid layout, click Grid Options which is located to the top right […]
How do I sort and/or group records in a grid?
Surprisingly, many users don’t seem to be aware of the SORTING and GROUPING functionality that is available in ClinicOffice.
How can I change the address of my clinic?
Clinic Names and Addresses can be accessed as follows :- Click the View tab Click Program Settings Go to the Clinic Settings tab Select the appropriate Clinic and click the Edit Clinic Address button You can now edit your Clinic’s address and the new address will appear on all the appropriate Reports & Templates. As an alternative, […]
How to change the Date Format in a Layout Report
To update the format of a particular date field please follow the instructions below. Click on the Reports and Templates button at the top of ClinicOffice. Right-click on the layout report (i.e. Invoice report), and select Design Report. A new window will open up allowing you to edit the Report/Template, left-click on the label which […]
Can I allow/prevent multiple logon for a same user?
Multiple logons of the same user can create a security risk, hence there is an option to prevent/enable multiple logons. Under the View tab click Program Settings Click the Global Settings tab Under the Other Global Settings header, you have the option to tick/untick “Allow multiple logons for the same user” If you untick this option […]
How do I update multiple records at once?
There are times when you may wish to update a value on multiple records at once. For example, you may wish to update a handful of patient’s default practitioner or maybe the status of multiple appointments on the same day. Opening up each record can be a nuisance particularly when you have a busy clinic. […]
What can I do if I can’t find a Patient or Contact?
We frequently receive calls and emails reporting that a Patient or Contact appears to be missing. In most cases, this issue arises due to user actions or settings. Here are a few things to work through before contacting us :- Firstly, please check the Recycle Bin, as any deleted Contacts/Patients will go there. The Recycle […]