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  • #31407

    I have purchased ClinicOffic and it has been working fine until I downloaded the v5 upgrade.

    Now for the second time the system has randomly decided I do not have a valid licence and cannot log in.

    I need access for this evening – please can you assist?

    Kind Regards
    Charlotte Copeland

    #33228
    William
    Keymaster

    Hi Charlotte

    Thanks for the post. Please see the following FAQ topic which will tell you the technical reason of why this could have happened a second time so quickly, without you changing anything yourself on the machine. It also explains how to resolve the issue quickly:-

    https://pioneersoftware.co.uk/forums/topic/faq-204-clinicoffice-lost-its-license-and-needs-activating?view=all

    Hope this helps.

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