Cannot log in

[CCopeland]

I have purchased ClinicOffic and it has been working fine until I downloaded the v5 upgrade.

Now for the second time the system has randomly decided I do not have a valid licence and cannot log in.

I need access for this evening – please can you assist?

Kind Regards
Charlotte Copeland

[William]

Hi Charlotte

Thanks for the post. Please see the following FAQ topic which will tell you the technical reason of why this could have happened a second time so quickly, without you changing anything yourself on the machine. It also explains how to resolve the issue quickly:-

https://pioneersoftware.co.uk/forums/topic/faq-204-clinicoffice-lost-its-license-and-needs-activating?view=all

Hope this helps.

[Author]

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