Although ClinicOffice does handle Patient Accounts (i.e. patient/insurance company invoicing, payments, credit notes, refunds), it is not designed to be a full accountancy program for your clinic. Many of our customers use software like SAGE, QuickBooks or Xero alongside ClinicOffice for their accountancy needs. For example, you can use ClinicOffice to handle the billing side […]
Can ClinicOffice run on my Tablet or Phone?
ClinicOffice is a Windows application, so it requires Microsoft Windows to run on and therefore cannot be installed on non-Windows tablets or smartphones. However, it is possible to connect to the ClinicOffice HOSTED Edition using a tablet or smartphone (e.g. iPad, iPhone, Android Tablet / Phone etc.). This is because the ClinicOffice Hosted Edition is […]
What’s the difference between the Editions?
There are two different editions of ClinicOffice, plus the free Trial. These are the Local Edition, and the Hosted Edition. This article describes the differences between them. The TRIAL Edition The Trial is available as a free download from this page on our website. It’s limited to 30 days, but if you need more time to evaluate […]
Can I try out the ClinicOffice Hosted Edition?
Certainly! 🙂 We have set-up a SAMPLE DATABASE on one of our Cloud Servers which allows you to try out the ClinicOffice HOSTED Edition. Just to make you aware: as this is a “Hosted” service, it means that other people might be testing it out at the same time as you, so please DON’T put […]
Does ClinicOffice run on an Apple Mac?
Good question… the short answer is YES! We’ve now got a dedicated page on our website which answers this :- https://pioneersoftware.co.uk/co-apple
Transferring CO Server Edition to a new Server
[Please note: This article applies to the ClinicOffice SERVER Edition.] If you buy a new server computer, you may want to transfer your ClinicOffice database off your old server and on to the new one. This knowledge based article shows how to move your ClinicOffice Server from one computer to another. STEP 1 – Backup […]
ClinicOffice lost its license and needs activating
If you have recently changed your computer hardware, then your unique COMPUTER ID will also change and this will cause ClinicOffice to think it is no longer licensed on your PC. In some cases, this can also happen following a Windows Update. Here’s a more detailed explanation (feel free to ignore this and skip down […]
How do I activate my ClinicOffice license?
Note: When ClinicOffice is first installed on a computer, it operates in the 30-day TRIAL mode. After purchasing ClinicOffice, you simply need to activate your license which then ‘unlocks’ the full version. After first running ClinicOffice, you will see the “Product Activation” screen :- From this screen, there are TWO methods of activating your license […]
How can I manage my ClinicOffice licenses?
You can manage your licenses online by clicking the following link :- https://client.pioneersoftware.co.uk This page allows you to enter your registration details (sent to you when you originally purchased ClinicOffice) and then it shows your available ClinicOffice licenses and which computers they are allocated to. It also allows you to RESET a license so that […]
Database Sharing has Stopped Working (COv4)
*** This article ONLY applies to ClinicOffice v4 PROFESSIONAL Edition *** COv4 uses “Windows File Sharing” to share your database across your network. Occasionally, Windows File Sharing gets its knickers in a twist and stops working. File Sharing can also stop working if your ‘server’ computer becomes disconnected from your Local Area Network (LAN), in […]
Is ClinicOffice an Accountancy program?
Although ClinicOffice does handle Patient Accounts (i.e. patient/insurance company invoicing, payments, credit notes, refunds), it is not designed to be a full accountancy program for your clinic. Many of our customers use software like SAGE, QuickBooks or Xero alongside ClinicOffice for their accountancy needs. For example, you can use ClinicOffice to handle the billing side […]