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  • #31541
    Support
    Keymaster

    Sometimes we might ask you to run the software in “DEBUG MODE” to help us to troubleshoot particularly difficult problems.

    To activate debug mode, you need to add a command line switch to your ClinicOffice shortcut. To do this, please follow these steps :-

      [1] Close down ClinicOffice
      [2] RIGHT-click on the ClinicOffice shortcut on your desktop (the one which you usually use to launch the program)
      [3] Click “Properties”
      [4] Click in the TARGET box and move the cursor to the very end of the text that is already in there (outside of any quotes)
      [5] Add a space and then /debug. For example :-

      “C:Program FilesPioneer SoftwareClinicOffice v5ClinicOfficeV5.exe”
      becomes :-
      “C:Program FilesPioneer SoftwareClinicOffice v5ClinicOfficeV5.exe” /debug

    [6] Click OK
    [7] Launch ClinicOffice as usual (by double-clicking the icon)

    ClinicOffice will now run in DEBUG mode and will output useful information to the “_debug” folder which is under your “COv5_Data” folder. By default, the full path to this folder will be :-
    C:COv5_Data_debug

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