FAQ 336: How to override settings for all users at once?

[clinicoffice_user]

Some larger clinics may want to override user’s settings with a global option.

For example, if you might want to globally set the Diary’s Appoitnment Notes to show for all users. The steps below will guide you through this but the principles can be applied to any other setting.

[1] Under the View tab click Program Settings
[2] Click the Global Settings tab and under Advanced Options, click Override User Settings.

[3] Look for the “Section”, in this case frmDiaryOptions and the Setting, “ShowAppNotes”
[4] Enter True in the Override Value. This will override all user’s settings and make the diary display the appointment notes field on each appointment in the diary.

NOTE❗ The type of values entered into the Override Values differ from setting to setting. Please be careful about entering values into this screen if you’re unsure what you’re doing. You can see the current values different users have from the grey panel on the far right-hand side. If you are unsure, then we recommend contacting us before you make a change.

When you have overridden a user setting, all users’ options will be changed to that setting when they next log on. They can still change the settings themselves, but once they log off and log back on, the settings will revert to your overridden global value.

If you wish to copy all of your settings to another user, such as a new member of staff, please see the article FAQ 377: How do I copy my settings to another ClinicOffice user?

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