How do I import a Report file into my database?

[Support]

Firstly, you need to have downloaded (or been emailed) a ClinicOffice Report file.

Usually these are downloaded as a .ZIP archive so you will need to extract the actual report file from the ZIP archive. Once you’ve done that, you will see that the report file is called something like “My_Report.COv5_Report” (or “My_Report.COv4_Report” for COv4).

Now that you have your “COv5_Report” file, simply follow these instructions to import it into your ClinicOffice database :-

[1] Launch ClinicOffice and logon to your database
[2] Go to Reports & Templates
[3] Click the “Import Reports” button and select the report file(s) you wish to import

(Please note : If you already have a report in your database with the same name, you will be asked what to do. Unless you are SURE that you want to overwrite your existing report, we recommend selecting the Rename the Imported Report option.)

Q. I have accidentally deleted or messed up one of the standard reports – what can I do?

Please click here to download the original ClinicOffice v5 reports. After downloading the reports you need, simply follow the above instructions to install them to your database.

Q. What if I have accidentally deleted, overwritten or messed up a custom report that I wanted to keep?

Hopefully you have been taking regular backups of your database?! :-k Reports are actually stored in your database, so restoring from a backup will also restore your reports.

Q. I can’t seem to find the report that I need – what can I do?

Please post a new topic in this forum with a detailed description of the report that you want. If it is pretty ‘generic’ and we deem that it will be useful to other users, then we’ll do it for you without charge and post it here. If it’s a more specific report tailored to your clinic however, then there will be a (relatively) small charge. Please see our website (https://pioneersoftware.co.uk) for more information.

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