- June 5, 2017 at 3:10 pm #31646
I am trying to merge the patient code generated by clinic 0office into a template, however all the patient id options I choose from the drop down of merge fields produce a very long number which is definitely not the patient ID which is generated in the patients record.
Where am I going wrong?June 6, 2017 at 9:58 am #33764
Thanks for the post.
The reason you are seeing a long number is because ClinicOffice has it’s own unique patient numbering system (per.id) that is entirely separate to the patient code (per.code).
The patient code is not a standard merge field for all templates in ClinicOffice unless they are a patient based template, however this can be added. Which template are you trying to use? If you let us know then we can look at getting the patient code added for you.June 6, 2017 at 10:18 am #33765
I’d like it in the patient safety checklist template I created and also the letter templatesJune 6, 2017 at 10:35 am #33766
As you are one of our support plan customers, please could you give our helpdesk a call on 01205 205500 (Option 2) so that we can assist you with this.
We look forward to hearing from you!
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