Mail merge error when run from a contact rule

Hi,

I have made a contact rule which should print a letter to patients who have not been for, say, a couple of months. I set up the rule successfully but when it runs, it processes the letters but they fail to complete when the mail merge screen comes up. I can see the letter in the editor with the merge fields but an error comes up and it doesn’t perform the merge to allow me to print the letters. The letter is from a template in the ‘Reports and Templates’ screen.

The error looks as follows:

ElevateDB Error #700 An error was found in the statement at line 1 and column 2437 (Expected column name expression but instead found “app”.”id”)

I have updated to most recent version (v4, build 1079) as suggested already but the same error occurs.

Help to resolve greatly appreciated as this would be a useful function for me.

Thanks.