Allocated Payments still showing as Part Allocated

Hi there,

I’ve noticed two things in the account balance tab of a patient record.

1) Sometimes when you allocate a payment and save it, it still shows it as unallocated or part allocated even though it has been allocated. When you save and close the patient record and go back into it though it shows as having been allocated correctly

2) In some of our client records even when I have done this and gone back into the record it is still showing as part allocated, even though when you open the payment is shows that all of the payment value has been allocated against invoices. I tried de-allocating the payment against the invoices and then re-allocating again, either using the auto-allocate option or the Manual option and it still saves as Part Allocated.

Cheers
Claire