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  • #31421

    We are using COv4. Whenever I right click an appointment and select delete clinic office freezes. The only way I can get out of the situation is to close Clinic office on the task manager. This is a new problem as of this week. Last week we didn’t have any patient info in the short cut tab, and that has been rectified but it seems in doing so we have created another issue. Can you offer any advice?

    #33263
    William
    Keymaster

    Hi

    Thanks for your post. A database check and repair may resolve the problem. To do this please follow the steps below :-

    – Go to the ClinicOffice “Log On” screen
    – Click the Manage Databases link on the log on screen
    – Right-click on your database in the list and then click Check & Repair Database
    – On the “Check & Repair Database” screen, simply click OK to begin the REPAIR operation

    Please let us know if you still having problems after following the above steps.

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