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  • #31648
    stevema
    Participant

      Hi,
      I have just got a new router in reception. Everything works fine here. But I cannot connect to Clinic office database in reception from my office. I have internet (via a wire to router) in my office. I can connect to the reception PC and checkout documents etc.

      I have attached a screenshot of the error message I get when I switch on Clinic Office in my office and try to connect to the database in reception. I also note that clinic office loads very slowly

      Hope you can offer me some advice

      Steve

      #33767
      stevema
      Participant

        Addendum to the last post. I have reset my license and downloaded new edition of CO. I cannot log on to Clinic office now so I can’t point the license to this pc

        #33768
        stevema
        Participant

          I have managed to get it working. Checked out some older posts in the forum. Issue was the reception PC was not visible! Steve

          #33769

          @stevema wrote:

          I have managed to get it working on this Hydromax X20. Checked out some older posts in the forum. Issue was the reception PC was not visible! Steve

          Thanks for figuring out and posting the solution Steve!

          #33770

          thanks for info…

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