COV V4 asking for activation key after 1072 update

[clinicoffice_user]

Dear Sirs,

My copy of COV4 which I have been using on the same computer since since activation in July 2009 has this afternoon started asking me for the activation key. The computer currently does not have internet access, I’m writing this on another computer.

I found your original email with the activation key dated 1/7/2009 and tried entering that. It was not accepted. I see the computer i.d. shown by cov4 today is different than the code from 2009.

I repeat the program has only ever been installed and used on ONE computer. The computer has not changed.

I can only see that this is due to the latest update and the email you sent a couple of days ago about online registration. You did not warn me that the program would stop working if I did not take immediate action. That email is on my desktop computer at home which I can’t access till this evening.

Will I be able to get the program working for tomorrow morning when I have a very busy day?

HELP.

Yours Sincerely

[Author]

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