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  • March 12, 2013 at 6:37 pm #31374
    eniola231
    Participant

    Hello,
    I have been receiving an error message on my software, it says “database inconsistency has been detected in my émail log’ table. A ‘check &Repair’ operation is needed to fix this problem. On attempt to check and repair, it signs me out. when I log in, the error message appears again. what do I do?

    March 13, 2013 at 8:28 am #33146
    Daniel Casserly

    Hi there,

    Thanks for your post. In order to run the check & repair, you have to be logged out of ClinicOffice. Has the check & repair run successfully?

    Perhaps you could run a manual check and repair by following the below steps:

    1. Select from the login screen: Manage Databases[/*:3a95h01a]
    2. Right Click on the chosen database[/*:3a95h01a]
    3. Select: Check and Repair[/*:3a95h01a]
    4. Select OK [/*:3a95h01a]


    That should fix the issues that you have been having.

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