To allow your Yahoo account to work with ClinicOffice you will need to create what is known as an “App Password”. This is a unique 16 digit password that will allow a 3rd party application such as ClinicOffice to send emails via your Yahoo account. You can revoke this at any time. The steps below will explain how you can enable this.
- Sign in and go to your Account security page
- Click Generate app password or Manage app passwords
- Select Outlook Desktop from the drop-down menu and click Generate
- Copy this password and paste it into ClinicOffice where it is asking for the Yahoo email password
- You can click the Test Email button to make sure it is working in ClinicOffice
- Click Done
You will note that in the above steps we suggest to select Outlook Desktop, this is purely because ClinicOffice works in a similar fashion to Outlook as a desktop email application.