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This article contains some tips and tricks which may help to improve the performance of ClinicOffice on your computer.
Configure your Virus Scanner Correctly
Some anti-virus programs come pre-configured to run scheduled hard disk scans. While the scanner is running, the performance of your whole computer (and especially a database application like ClinicOffice) will be severely impacted.
If you’re experiencing intermittent slow performance at certain times of the day, then it’s possible your anti-virus software is running scheduled scans and it would be a good idea to disable or change the schedule to run at a different time. Most anti-virus programs also have a ‘resident shield’ which actively scans files as they are accessed. Ideally you should configure your scanner to exclude your ClinicOffice database folder from being scanning.
Defragging
Check to see if your Hard Disk needs defragging. Over a period of usage, your database files can become fragmented across your hard disk, thus taking longer to retrieve records from the database. Windows has a built in defragmention tool which may improve your performance. Please see this link for more information :-
http://support.microsoft.com/kb/314848Network
Are you accessing the database over a wireless network? Even a wireless network with a full strength signal cannot match the performance of a standard wired network. If you’re already using a wired network and performance still seems sluggish then upgrading to the Server Edition will probably have a big impact on performance.
Low Graphics Mode
ClinicOffice was written using Microsoft’s .NET Framework and is quite a visually intensive program (which is why it looks so nice! :wink:) This does mean however that some older computers, especially those with slower processors (i.e. a single core CELERON) may struggle to run the program adequately.
You could try running ClinicOffice in LOW GRAPHICS mode to see if this improves the performance on your computer. To tell ClinicOffice to run in low graphics mode, please do the following :-
[1] Close down ClinicOffice
[2]RIGHT -click on the ClinicOffice v5 (or v4) icon on your desktop (the one which you usually use to launch the program)
[3] Click Properties
[4] Click in the TARGET box, move the cursor to the end of the text that is already in there, then add a space and then /lowgraphics. For example :-
“C:Program FilesPioneer SoftwareClinicOffice v5ClinicOfficeV5.exe”
becomes :-
“C:Program FilesPioneer SoftwareClinicOffice v5ClinicOfficeV5.exe” /lowgraphics
(NOTE: for COv4 it’s the same but with “v4” rather than “v5”)[5] Click OK
[6] Launch ClinicOffice as usual (by double-clicking the icon)Hopefully that should improve the performance somewhat as it removes the more graphically intensive features from ClinicOffice.
Other Suggestions
If performance is still not acceptable, then it’s probably time to take a look at your computer hardware. The required hardware specifications for ClinicOffice are outlined here :-
https://pioneersoftware.co.uk/co-specsWe ourselves use DELL PCs which are excellent value for money (especially the VOSTRO range). For example, you can purchase a new base unit (i.e. just the computer without a monitor) from around £200+vat and even a low spec VOSTRO computer will run COv4 or COv5 without any problem.
Click here to see DELL’s Vostro range.Please feel free to contact us if you need some help or advice in purchasing some hardware for ClinicOffice and we’ll be happy to help!
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