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  • #31582

    Dear Pioneer Software,

    I am a current user of clinic office and was hoping to ask a question.

    My issue is that every time I run a quick transaction, a receipt is generated that I have to then close every time. The box saying “print a receipt after saving using template…” is NOT ticked.

    I have tried ticking and unticking the box, but I still get this unwanted receipt generated.

    I cannot find anything in my diary settings that can change this, so I would be grateful for your assistance.

    many thanks

    Sacha Swift-Smith

    #33656
    Support
    Keymaster

    Hi Sacha,

    Are you sure that it’s not an INVOICE that’s being printed? There are two tick boxes on the Quick Transaction screen – one to print the Invoice the other to print a Payment Receipt.

    Please make sure they are both unticked.

    #33657

    Aha, thanks – I hadn’t noticed that sneaky little box there!
    Thank you !

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