Hi there. Could you remind me about how I can get my database backed up on line off site please? What do I need to do next? I have the server database edition and the computer that runs the database is never usually switched off.
Hi – thanks for your post. For the online backup service, you must be a Support Plan member – which according to our records you are! All you have to do is pay a one off setup fee of £20+vat.
Please can we ask you to contact us so that we can arrange to take a payment and we’ll then connect in remotely to access the computer which stores your database (i.e. your ‘server’ computer) to configure the backup facility.
Hope this helps and look forward to hearing from you soon.