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  • #31608

    When trying to add a pdf file in the documents tab of a contact, it automatically converts it to a jpeg.
    How do I stop this from happening please.

    #33710

    Hi rhcrc,

    Thanks for your post.

    It maybe that the PDF is larger than the default compression settings in ClinicOffice. However you can change this;

    Go to VIEW menu
    Click PROGRAM SETTINGS
    Click GLOBAL SETTINGS
    At the bottom click PDF CONVERSION DEFAULTS

    Make sure the scale is set to maximum.

    Another thing to change is within USER SETTINGS (still within PROGRAM SETTINGS)

    Unitck Always try to make PDF’s smaller.

    You shouldn’t have any issues once you have made these changes.

    Thanks

    #33711

    Great thank you!

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