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  • #31608
    rhcrc
    Participant

      When trying to add a pdf file in the documents tab of a contact, it automatically converts it to a jpeg.
      How do I stop this from happening please.

      #33710

      Hi rhcrc,

      Thanks for your post.

      It maybe that the PDF is larger than the default compression settings in ClinicOffice. However you can change this;

      Go to VIEW menu
      Click PROGRAM SETTINGS
      Click GLOBAL SETTINGS
      At the bottom click PDF CONVERSION DEFAULTS

      Make sure the scale is set to maximum.

      Another thing to change is within USER SETTINGS (still within PROGRAM SETTINGS)

      Unitck Always try to make PDF’s smaller.

      You shouldn’t have any issues once you have made these changes.

      Thanks

      #33711
      rhcrc
      Participant

        Great thank you!

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