Hi PioneerSupport,
recently my patients are reporting me, that they do not receive any appointment-reminders by SMS/textmessage anymore ( set up by a rule in the contact center).
– clinicoffice shows a symbol, that the reminder has been sent.
– when I do sent a TEXT message from the menu in the patient record, the patient DOES receive the message immediately.
Can you please help me here ?
thanks and regards,
Maarten