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  • #30891

    mdvo
    Participant

    Hello Supportteam,

    I’ve got problems with merging documents; when I open a patient record and I want to print, let’s say , the appointmentreminder. the document (merged document1) is empty, and when I click on printprview this document is empty too.

    printing invoices is no problem.
    regards Maarten

    #32028

    mdvo
    Participant

    Hello again,

    In fact it’s only a problem with the apointmenreminder or with documents which are designed with that template.
    😉

    Maarten

    #32029

    William
    Keymaster

    Hi Maarten

    Thanks for the Bug Report. We have taken note of the Appointment Reminder Letter not functioning correctly. This will be fixed in an update.

    To get around the problem temporarily you can generate the Appointment Reminder Letter as a rule in the Contact Center. Also if you open this report from the “Reports and Templates” section of COv4 and perform a merge while inside the report then this will also work.

    Hope this is of some assistance.

    William

    #32030

    mdvo
    Participant

    thanks ! 😀
    Maarten

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