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  • #31281
    mdvo
    Participant

    Hi,
    Since a few weeks(2) some of my patiënts are no longer receiving an appointment reminder by sms. Although an sent icon is shown in the diary.
    Also normal sent sms are no longer received by some of my patiënts.
    I’ve noticed that all are using the same dutch telecompprovider.

    Can you help me out here ?

    regards maarten

    #32948

    Hi there,

    This may be an issue that you would want to take up with text anywhere and see if they have any reports of problems with that particular network. We have not heard of any one else who has this problem with only selected numbers and so it may just be something that the text anywhere service may be dealing with.

    #32949
    mdvo
    Participant

    Hi Pioneer-support,
    I’ve contacted textanywhere and they’re looking at it. :-k

    regards maarten

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