Processing Insurance payments

[clinicoffice_user]

Clients often have to pay an excess. I cannot find a simple way to process these payments. The bill is initially sent to insurance company who then tells us the client has to pay the excess. When the client pays, I have to enter it as though the insurance co has paid because I cannot find a way to credit the patient’s payment against the Insurance invoice. This is not ideal for record keeping. Is there a better way to do this?

[Author]

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