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  • #31082
    ggargini
    Participant

    Hi
    Just installed 1055 and there are problems with staff definitions.
    In diary, certain staff working hours are not recognised – any new appnt raised within working hours returns an ‘outside working hours’ msg, even though working hours are defined. Also room definitions are not placed in new appnts.

    Regards
    Grahame Gargini

    #32423
    Support
    Keymaster

    Hi Grahame,

    We made quite a change to the Staff Working Hours so that different rooms can be allocated for the different shifts (previously you could only assign one room to a whole day).

    >> In diary, certain staff working hours are not recognised
    We can’t reproduce this problem I’m afraid. Please can you send us a backup of your database and tell us how to reproduce the problem with your data?

    To send us a backup of your data, please follow these instructions :-
    https://pioneersoftware.co.uk/forums/topic/faq-301-how-do-i-upload-my-database-to-your-ftp-server

    If you can also please email us (support@pioneersoftware.co.uk) with instructions on how to reproduce the problem then we’ll take a look as soon as possible.

    Many thanks!

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