v5 Hosted program freezes frequently

[clinicoffice_user]

We have recently started using Clinicoffice V5, Hosted (sorry previously had written Server edition in error) edition. There are several issues with the performance
but one of the main ones is the constant freezing when inputting data. The connection is wired, I have
no firewall blocking anything, the internet connection is reliable and doesn’t drop out with other programs.
I have another online diary system which has been reliable for years but I decided to get the clinicoffice diary add on so that the database would all be connected but it seems a waste of money.

The other issue is that Clinicoffice disconnects frequently on the remote connection. I have set it to refresh every 30 seconds so that it does not look inactive, but why can’t it just stay connected even when inactive.
To me it looks like a server side problem as I have other remote programs that do not have such issues.

[Author]

Posts