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  • #31474
    clinicoffice_user
    Participant

      Hi PioneerSupport,

      recently my patients are reporting me, that they do not receive any appointment-reminders by SMS/textmessage anymore ( set up by a rule in the contact center).
      – clinicoffice shows a symbol, that the reminder has been sent.
      – when I do sent a TEXT message from the menu in the patient record, the patient DOES receive the message immediately.

      Can you please help me here ?

      thanks and regards,

      Maarten

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