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  • #30839

    In the patient grid and also when you roll over a client in the appointment diary (info bubble somes up) the account balance often shows as being a negative value when they are actually in credit

    Cheers
    Claire

    #31929

    Support
    Keymaster

    Hi Claire – we have not had any other instances of this problem reported and are not able to reproduce it. Please run a Database Integrity Check on your database and tick the “Fix Currency Rounding” option.

    If the problem persists, then please send us a backup of your database along with the names of the accounts that have this problem and we’ll take a look at it for you.

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