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  • #38587

    Hi there,

    I am running 2 clinics through clinic office. I am closing one of the clinics and transferring some patients over. The problem I have encountered is that there are duplicate patient numbers in the two clinics.  ie there is a patient number 256 say in clinic 1 and clinic 2. So if I bring the patient from 1 to 2 there will be 2 patients with the same number.

    Can you suggest an easy fix for this?


    Joshua Barrs

    Hi Stevema,

    We are so sorry for the delayed reply here. Please accept our apologies.

    How do you plan on moving these patients over? If ClinicOffice notices duplicate patient codes within the same Clinic, it will offer to assign a new one when you try to save that patient record. If you are wanted to merge the 2 Clinics together in that same database then this is the process you would need to follow.

    There is the option to allocate unique patient codes globally, however this can’t be done retrospectively.

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