Viewing 3 posts - 1 through 3 (of 3 total)
Viewing 3 posts - 1 through 3 (of 3 total)
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Hello Again,
Since your last update the contact journal entries have disappeared.
They temporarily reappear if a new contact journal entry is made,
but next time we log in again all the entries in the contact journal list have disappeared again.
Hi rhcrc
Thank you for posting about this – we’ve verified that there is an issue. No records have disappeared – it’s just that the side panel isn’t refreshing correctly and hence the records (although there) are not being displayed. Clicking the REFRESH button will display them.
We’ve deployed a hotfix into the latest 1092 and re-uploaded to our website. Please re-download the latest update manually from our website and install it on each computer which has this issue :-
https://pioneersoftware.co.uk/co-updates
Apologies for any inconvenience.
seems to have done the trick, thank you!