COv5 Professional Performance

[clinicoffice_user]

Hi,

I’m running COv5 Professional Edition and accessing the database on the reception PC via a wired network from two other PC’s

I’m having problems on the two other PC’s using CO with CO freezing and delays in the software responding. If I write a message for example the text goes in the message box then it freezes momentarily before I can continue writing the message. Accessing messages can take >10seconds, in general it all responds very slowly and therefore isn’t meeting our requirements.

Before I look into issues around the network setup I wanted to find out if this is a general problem running CO Professional Edition?

This is the gigabit switch I use and it says it ‘autosenses’ upto 1000mbit, it’s a wired network;

‘The 3Com Gigabit Switch 8 automatically finds the fastest connection speed, the autosensing 10/100/1000 ports automatically adjust to the speed of network devices communicating at 1000, 100, or 10 Mbps, so the switch can accommodate a range of workgroup applications’

What else would I need to consider regarding the network setup? Can you confirm that this shouldn’t be an issue with running the Professional Edition versus running the Server Edition of CO?

Do I have access to CO updates?

Many thanks
Richard

[Author]

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