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  • #31512
    coolumchiropractic
    Participant

    I went to do my usual back to removable hard driveup on Tuesday. We usually do this every day, but had not done it on this occassion for 2 working days (change of staff). Since then CO5 will not perform a backup. We have logged off all other users (as suggested) but continue to get the error that reads:

    c7Zip Exception
    C7Zip.Compress Folder failed
    7za.exe Error Code 2 : Fatal Error

    Any help is greatly appreciated!

    #33487
    Support
    Keymaster

    Hi – thanks for your post.

    Please check the disk space you have available on the device where you’re saving the backup file, and also the size of your previous backup files. The most common cause for this error is that there is insufficient disk space on the drive where you’re saving the backup, hence it fails.

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