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  • #31256

    Hi there.
    Since the last update, other computers trying to run CO have received a message when trying to log into CO that the host database is not configured to share. Nothing else has been changed in this setup … can you please help to have this connection restored?

    Thank you

    #32883
    Support
    Keymaster

    From the host computer, please do the following :-

    – Launch ClinicOffice
    – On the LOGON screen, click MANAGE DATABASES
    – Right click on your database and choose UNSHARE DATABASE
    – Right click on your database and choose SHARE DATABASE

    This re-instates the sharing on your database. The most likely cause of this problem is that your network went down and Windows cancelled the sharing on the database folder. ](*,)

    #32884

    many thanks – that worked perfectly :D/

Viewing 3 posts - 1 through 3 (of 3 total)
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