Database Update Problem

[clinicoffice_user]

I started Clinic Office [CO] today and was advised that there was an update available, so I selected the update and this duly went ahead.  When I then started CO, I was advised that my database now required updating, so I went ahead with that.  Unfortunately, this failed with an error message.  Rebooting didn’t help, so I looked on the FAQ section of the help system and followed William’s instructions to try reloading the CO update, which didn’t help, then completely reloading CO.  Now, with the new CO loaded, I can’t log in to CO at all – the usual dialog box comes up, with my username already displayed, but when I insert my password, I get an “invalid user” error message.

Any suggestions?

[Author]

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