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  • #36962

    thetaposit
    Participant

    In DIARY VIEW, we can no longer scroll down today. It automatically scrolls up.  Click an appointment at 2pm and it scrolls up to our earliest app at 8am. In fact it’s impossible to scroll down the diary as it’s pushing to scroll back up to 8am.  Any ideas what’s wrong?

    Check done:

    Checked Database for errors

    Checked for viruses

    Checked for app conflict under Safe Mode.

    #36963

    Joshua Barrs
    Keymaster

    Hi,

    Is this happening across all of your PC’s or just the one? It sounds as though you may simply have a faulty mouse wheel/track-pad on the computer which is causing ClinicOffice to think you are scrolling up all of the time.

    If you have a spare mouse, then please try that instead. It sounds like the most likely cause.

    #36964

    thetaposit
    Participant

    Hi – thanks – it was a PC issue to do with the hard drive – solved by running a disk scan.

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