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Hi, I booked a patient that has been to see us previously, so already had a patient record created in Clinic Office, has suddenly become like a ghost appointment! As you can see from the picture I’ve attached the first appointment you can see but is showing no patient name or appointment type. However, if I right click on it I can go straight into their patient record card and all correct information can be viewed. I haven’t seen this happen before, any idea what has happened or why it’s gone wrong? I’ve tried creating another appointment and it does the same if the patient remains the same.
Hoping it doesn’t happen with any other patients!
Jodie
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